Privacy Policy

At Peak Cool AC Service, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information, as well as important disclosures regarding our business operations.

1. Information We Collect

When you book a service via phone, email, or our website, we collect minimal personal information necessary to fulfill your request:

  • Contact Details: Name, phone number (9384932142), and email address (azhakesanazhaku2@gmail.com).

  • Service Address: Your location in Chennai or surrounding areas to provide doorstep AC service.

  • Appliance Details: Information about your AC unit (Split, Window, Inverter) and the specific problem (Error codes, Gas leak, etc.).

2. How We Use Your Information

We use your data strictly for:

  • Scheduling technician visits and providing doorstep repairs.

  • Processing 45-day service warranties and 90-day spare parts warranties.

  • Communicating regarding service updates or follow-up maintenance.

  • Internal record-keeping for our Government Micro Business (UDYAM-TN-33-0040198) compliance.

3. Disclosure of Independent Status

Peak Cool AC Service is an independent, third-party service center.

  • We are not an authorized service center for any specific AC brand (such as Samsung, LG, Daikin, Voltas, etc.).

  • Any brand names mentioned on this site are for descriptive purposes only to indicate the types of units we are capable of repairing.

  • We do not share your private data with AC manufacturers or any third-party marketing firms.

4. AI-Generated Content & Imagery

To maintain a professional and clean user experience:

  • Visuals: All images on this website are AI-generated by Google Gemini for identification and illustrative purposes. They are intended to help customers visualize services like PCB Board Repair, Gas Charging, and Water Service.

  • Representation: These images do not represent actual past job sites or specific branded equipment. They are digital creations used to guide the customer.

5. Service & Parts Warranty Policy

We provide transparency through our written warranty terms:

  • Service Warranty: 45 days from the date of repair.

  • Spare Parts Warranty: 90 days from the date of replacement.

  • Data regarding your repair is stored securely to validate these warranty claims should you need to contact us within the covered period.

6. Data Security

We implement standard security measures to protect your personal information. As a micro-business owned by Azhakesan S, we ensure that your contact details are never sold, rented, or traded.

7. Contact Us

If you have questions about this Privacy Policy or wish to update your information, please contact:

Peak Cool AC Service Proprietor: Azhakesan S

Address: No 4/130, East Street, Pudhu Uchimedu, Kallakurichi, Tamilnadu – 606203.

Phone: 9384932142

Email: azhakesanazhaku2@gmail.com

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